Company No. 4381647

Registered Charity No. 1092466

General Enquiries 

Please fill out the form below to get in contact with York Museums Trust

York Museums Trust – Enquiries

If you need assistance please refer to this how-to guide, or if you’d like to speak to our customer service team, please leave us a message on 01904 687687 and we will get back to you as soon as possible.

Please note that due to staff capacity, response times for enquiries may take longer than usual, especially over the bank holiday weekend (29 – 31 August).

If you can no longer make your entry slot, but still wish to visit the same day, you do not need to contact us as we are flexible with timings. Simply present the original booking confirmation on arrival.

If you are visiting us for the Making Waves Closing Celebration, you can find more information and the full itinerary below:

A Closing Celebration programme – Saturday 29 August

A Closing Celebration programme – Sunday 30 August

York Art Gallery is closed Monday 31 August.

School Enquiries

For enquiries, bookings and more information on schools, please visit the school website pages here:

York Castle Museum School Visits | York Castle Museum

Yorkshire Museum School Visits | Yorkshire Museum

York Art Gallery School Visits | York Art Gallery

Group Bookings

For Group or Higher Education visits, please fill out the form below

Group Booking Request Form

Or email group.bookings@ymt.org.uk

Curatorial Enquiries

To get in contact with our curatorial teams across York Art Gallery, York Castle Museum* and the Yorkshire Museum**. Please fill out the form on the enquires page here.

Please click here for a list of our key contacts.